HFJJ Shipping Policy
When will I get my order?
It takes 2-7 days to fulfill an order, after which it is shipped out. The shipping time depends on your location, but can be estimated as follows:
USA: 4-8 business days
International: 10-20 business days
We utilize real-time shipping rates with USPS for the majority of our shipping needs. Rates are based on package weight and dimensions, mail service and shipping addresses.
Where will my order ship from?
We work with an on-demand order fulfillment company with facilities worldwide!
How do I track my order?
As soon as the tracking information becomes available, you will receive an email with the tracking number. You can click on that number to see the latest updates on the location of your shipment via the tracking page.
My order should be here by now, but I still do not have it. What should I do?
Before getting in touch with us, please help us out by doing the following:
● Check your shipping confirmation email for any mistakes in the delivery address.
● Ask your local post office if they have your package.
● Stop by your neighbors in case the courier left the package with them.
Package theft is on the rise— If you are expecting a home delivery and you know you won't be home to accept it, use an address where you know you'll be!
If the shipping address was correct, and the package was not left at the post office or at your neighbor’s, please email email@example.com with your order number.
If you did find a mistake in your delivery address, we can send you a replacement order, but shipping will be at your own cost.